As I read Sonny Garg’s interview, I can see why he is such a successful leader. While we often talk about leaders and how important they are to drive sustainable change, Sonny clearly understands that engaged employees who believe in and trust their leaders are incredibly powerful. They are the ones, who when fully engaged, can move the organization in a positive direction at a rapid pace.- Read more
Love is many things. It is a feeling, an emotion, and a state of being. But love is also a verb, and – best yet – one that we can exercise in infinite supply. Loving is our choice and it has no limit.- Read more
What does it take to break through the concrete middle — that layer of management where messages go in, but they don’t come out? It’s probably not a sledge hammer. How about some humanity, some empathy, some positive role models, some clear expectations and some investments in tools and skills development?- Read more
It’s Monday morning. It’s the time when many employees are dragging their feet on the way into the office. How can you help them get their heads back in the game? Even the most engaged employees could use a little boost on Monday mornings to reconnect with your mission and get energized for the week.- Read more
We all wish human behavior was a little more neatly packaged. We take in experiences, we read, we discuss, we think and analyze, and, eventually, we arrive on philosophies that we believe to be true. The challenge, we think, becomes one merely of application.- Read more
Most successful leaders can do a fine job of mastering “hard” data on financials, production, and the variance between goals and actual performance. But many leaders do a less commendable job analyzing the “soft” data that measure attitudes, perceptions, and opinions within the organization.- Read more
One of the hardest questions organizations confront is when and how to assert control of its people. Talking with Eric Ryan, the co-founder of the cleaning product company Method, clarified some of my own thinking as it relates to this issue.
Something you notice quickly in talking with Eric is that he takes delight in being [...]
It is so tempting to always hire people who seem just like me. Someone who will fit right in and want to do everything the same way I want to do it. So where is that line between selecting people who share aligned values and commitments, but also bring some new perspectives and experiences? What is the optimal balance of commonality and diversity?- Read more
What keeps an employee productive? A new survey suggests that for HR leaders, workplace productivity is something to be protected from the creeping time suck of Facebook and Twitter.
Jointly conducted by Holos Research and MySammy–a “productivity measurement” firm with a clear interest in closely monitoring [...]
In the months following the 9/11 terror attacks, there was a great deal of national dialogue and reflection on what it means to lead during times of crisis, uncertainty and fear. Rudy Guiliani, who was the Mayor of New York City at the time, led the city – and some might say, the nation – through the crisis of 9/11 and is often cited as the quintessential model of strong leadership under fire.- Read more